Part-time Customer Success Agent
Are you looking to join a fast-growing fintech startup? đź‘‹ Join our mission to change the banking industry for entrepreneurs for the better.
Are you looking for an extra job at a fast-growing fintech company?
Froda is looking for a Customer Success Agent for our Customer Success Team. Someone who can work at least one night a week and one weekend a month. You will be responsible for loan applications and the entire loan process from initial contact with customer to closing deals.
About Froda
Froda was founded in 2015 with a clear vision - to revolutionize the banking experience for entrepreneurs by making it easy and affordable to invest in their ideas. Today, we are one of Sweden's fastest-growing fintech companies with large international growth plans. We are a creative tech company with the ambition to turn a historically expensive and unfair industry into something ethical and sustainable by promoting entrepreneurship. Behind the company are many well-known investors and talents from e.g. Avanza, Spotify, Google, and Klarna. Froda's Chairman of the Board is Nicklas StorĂĄkers (former CEO of Avanza).Â
About the role
You have an understanding of customer service, business management and passionate about helping small businesses grow. The role requires structured work, analytical skills, creativity, basic understanding of business and are driven to close deals. You are an efficient problem solver with multitasking skills and the drive to evolve in your role.
You will be a part of our operations team and work closely with the credit and finance department. Since the company is still relatively small, you will also gain an in-depth insight into many parts of the business. The company is growing rapidly, which gives you the opportunity to be involved in an exciting phase and opens up interesting career opportunities.
What’s in it for you?
- Central office in Gamla stan, with a view over Skeppsholmen.
- Working in a fun, committed and experienced teamÂ
- Working hours after school-days and weekends
- Opportunity to develop your analytical ability and gain in-depth knowledge of the loan market, lending and credit risk management.
What we expect from you
- Relevant working experience in customer service, sales or credit management
- A service-minded person with problem-solving mindset
- Great rhetoric oral communication skills
- You speak and write fluent Swedish and you have good skills in the English language.
- Comfortable working in a fast-changing environment where you get the chance to influence how we work together.
Merits:
- Previous experience in loan advisory, banking or finance
- Teams
- Strategy & Operations
- Locations
- Stockholm

Colleagues
Stockholm
Our culture
We’re proud fans of nice people. If ego and prestige are your thing, then we’re not meant to be. We put the “we” before “me” and help out wherever needed. We believe in strongly knitted teams, in open communication and in acting as grown-ups who take ownership for what we do. As a values-driven company we share the same fundamental beliefs and very high ambitions, but other than that we’re all different people who truly like to hang-out with each other.
About Froda
Froda was founded in 2015 with a clear vision – to revolutionize the banking experience for entrepreneurs by making it easy and affordable to invest in their ideas. Today, we are one of Sweden's fastest-growing fintech companies with large international growth plans. We are a creative tech company with the ambition to turn a historically expensive and unfair industry into something ethical and sustainable by promoting entrepreneurship.
Behind the company are many well-known investors and talents from e.g. Avanza, Spotify, Google, and Klarna.
Part-time Customer Success Agent
Are you looking to join a fast-growing fintech startup? đź‘‹ Join our mission to change the banking industry for entrepreneurs for the better.
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