Pre Collection Agent
Are you looking to join a fast-growing fintech? 👋 Join our mission to change the banking industry for entrepreneurs for the better
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Are you passionate about delivering exceptional customer experience to entrepreneurs? If yes, we are looking for a Pre Collection Agent to join us transforming the banking industry. Â
About Froda:
Froda was founded in 2015 with a clear vision – to revolutionize the banking experience for entrepreneurs by making it easy and affordable to invest in their ideas. We are challenging the old non-transparent and unfair ways by making capital accessible to more entrepreneurs.Â
The role:
As a Pre Collection Agent, we work with customer experience and act proactively to find solutions together with the customer. Therefore, it's essential that you can build trust and understand the customer's needs.
You must have excellent communication skills and the ability to handle sensitive conversations and data, and create individual solutions to succeed.
The phone will largely be your primary tool, so it's important that you are comfortable in communicating with customers.
Your responsibilities will include
Problem-solving on a daily basis to support our customers in finding solutions.
Assist our customers with various payment solutions.
Actively participate in developing processes and contribute to the ongoing enhancement of our internal pre-collection function.
To be a great fit we are seeking someone withÂ
Fluency in Swedish and English. It is beneficial if you are proficient in additional languages, such as Finnish, Danish, or Arabic.
Collection experience.
Comfortable working in a fast-paced environment and be able to multitask effectively.
Problem-solving skills with attention to details.
Tech savvy: You need to be comfortable in working with various software and systems to support our customers.
Why Froda?
Working at Froda means working at a company that combines the best of both worlds – fun and fast-paced culture, yet stable and structured. We are 90+ ambitious self-starters who genuinely care for each other and the work we do, while having fun together. You will have the ability to impact your own work and that the only thing standing between you and your goals is going to be your own ambitions.
Furthermore, you’ll get:
Fabulous office overlooking Stockholm and a friendly culture that values work/life balance
Fun & exciting work environment in a fast-growing and profitable scale-up
Competitive compensation package
Insurance and pension plan
- Locations
- Stockholm
Stockholm
Welcome to Froda
Perched atop Katarinahuset next to Gondolen, Froda’s office offers jaw-dropping views and a rooftop terrace overlooking the inlet of Stockholm. Our space is a cozy haven designed to boost focus, spark innovation and encourage social activities.
With a ping-pong table, arcade machine, comfy sofas and regular barbecue lunches, our office blends work and play seamlessly. Join us at Froda, where every day is a mix of comfort, professionalism and creativity.
About Froda
Froda was founded with a clear vision – to revolutionize the banking experience for entrepreneurs by making it easy and affordable for them to invest in their ideas. Today, we are one of Sweden's fastest growing fintechs with major international growth plans. Our mission is to make financing easily accessible for all small businesses. On the best possible terms.
We are a creative tech company with the ambition to turn a historically expensive and unfair industry into something ethical, sustainable, and forward thinking.
Behind the company are many well-known investors and talents from e.g. Avanza, Spotify, Google and Klarna.
Pre Collection Agent
Are you looking to join a fast-growing fintech? 👋 Join our mission to change the banking industry for entrepreneurs for the better
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